The Park Operations Specialist-II serves as a generalist involved in many aspects of daily Pamplin Park operations, including protection & resource management, interpretation & education, visitor services, maintenance, and administration of the Park library. He/she will possess the ability to assist the Operations Supervisor with all resource management tasks including trail maintenance and security and safety responsibilities, lead approved educational programs, deliver each of the Park’s guided tours, participate in costumed interpretation including the Civil War Adventure Camp, perform all basic visitor services functions, and open and close the Park in accordance with standard operating procedures. The incumbent will be required to obtain EMT-B certification within one year of entrance on duty.
Job Responsibilities
- Assist the Park Operations Supervisor by opening and closing the Park grounds, performing routine security patrols, providing after-hours security services, and performing trail maintenance and repair, scene restoration and maintenance, earthworks preservation, hazard tree removal, and snow and ice removal
- Provide first aid and emergency services in accordance with his/her level of training
- Assist the Education and Interpretation and Visitor Services Supervisors by providing direct visitor service and educational programming to the public including conducting educational programs, guided tours and costumed interpretive programs, staffing the National Museum of the Civil War Soldier and the Battlefield Center, and participating in educational activities for special audiences
- Assist the Maintenance Supervisor in the upkeep of Park buildings, grounds and facilities
- Participate directly in the maintenance of Park agricultural demonstration areas and animal husbandry duties
- Maintain the Park’s library and execute functions related to basic historical services offered by the Park
- Possess a strong working knowledge of the Park’s subject matter and themes.
- Respond to emergencies including security, fire, equipment, and medical situations and take the appropriate actions necessary to protect or preserve life and property including rendering aid to injured visitors and/or employees, performing limited fire suppression activities, and minimizing safety and security threats.
- Operate a motor vehicle, utility vehicle, light-duty tractor, and hand and power tools to include but not limited to chainsaws, leaf blowers, and weed eaters after proper training and in accordance with approved Park policy.
- Provide overnight coverage and/or interpretive services at the Civil War Adventure Camp, following implemented SOPs and Park policies.
- Perform assigned duties calmly and quickly in emergency situations consistent with approved Park policy.
- Conduct searches for missing visitors in accordance with approved policy.
- Effectively assist visitors by providing information, directions, and answering questions.
- Through coordinated effort with animal control officials, remove dangerous animals from areas where they may harm themselves, visitors, or employees.
- Deliver daily bank deposits.
- Operate two-way handheld and mobile multi-channel radios in accordance with approved policies.
- Adhere to all safety and housekeeping standards and promote compliance with the same by other staff members throughout the Park. Maintain clean and orderly workplace, appearance, and equipment.
- Prepare and/or submit incident reports, using proper format, punctuation, spelling, and grammar.
- Patrol assigned areas on foot, utility vehicle, or motor vehicle to protect and preserve Park resources, promote public safety, deter and detect crimes against persons and property, inspect and take corrective action with hazardous conditions, and enforce Park rules, regulations, and security procedures in accordance with approved policies and procedures.
- Perform basic law enforcement duties as an unarmed, sworn Special Conservator of the Peace with Dinwiddie County when so certified so as to preserve the peace and protect life and property
- Report acts of vandalism, suspicious or criminal activity, or police related situations to local law enforcement for investigation in a timely manner according to approved Park policy.
- Interact and communicate effectively with a variety of groups and individuals.
- Perform all basic admissions, retail sales, and visitor services duties during winter months, and serve as a backup during other months of each year.
- Demonstrate reliable attendance and punctuality.
- Maintain availability to be on-call to respond to after-hours situations or emergencies as needed
- Demonstrate effective oral and written communications skills.
- Demonstrate reliable attendance and punctuality.
- Maintain cordial, cooperative, and professional work relationships with co-workers, supervisors, and the public.
- Maintain a professional appearance consistent with Park standards.
- Demonstrate the ability to perform multiple tasks simultaneously without close supervision.
- Perform other duties as assigned.
Qualifications
- Possess a bachelor’s degree or higher in an appropriate field such as history, theater, communications, resource management, park administration, or related field
- Possess practical experience in interpretive or educational program planning and delivery at a public history site. A candidate with costumed interpretive experience preferred.
- Be able to demonstrate subject matter expertise in 19th-century American history with an emphasis on Civil War civilian and military history through publications, speaking engagements, or previous relevant work experience.
- Possess strong oral and written communication skills as demonstrated in a professional setting.
- Be able to demonstrate a professional record of working successfully in a teamwork environment.
- Be physically able to work outdoors in all weather conditions, lead extended outdoor guided tours involving extensive walking and standing, and lift up to thirty pounds without assistance.
About the Company/Organization
About Pamplin Historical Park: Pamplin Historical Park is located on a 422-acre campus in Dinwiddie County, Virginia, six miles from Petersburg and 31 miles south of Richmond. The Park contains three museums, features an extensive costumed interpretive program, and preserves the site of a major Civil War battlefield. Pamplin Historical Park, a privately owned 501 (c) (3) non-profit organization, is a major historical attraction with an ambitious expansion plan. For more information, please visit our website at www.pamplinpark.org.
Salary or Pay Rate
26,000-27,000
How To Apply
Applicants should complete the standard Pamplin Historical Park application available on the Park’s web site, www.pamplinpark.org, or by calling the Park at 804-861-2408. In additional, each applicant should submit a written narrative elaborating on his/her specific qualifications for the position. Narrative statements must not exceed two pages. Submit applications to Pamplin Historical Park, 6125 Boydton Plank Road, Petersburg VA 23803, Attn: Gloria Rose. Current hourly or full-time Pamplin Historical Park employees need only submit a written request for consideration.
